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Returns & Refund Policy

 

You have the right to cancel your contract within 14 days of receipt of the goods. The easiest way to do this is to return the goods to us in accordance with the below instructions.
If you are unable to return the goods to us before the 14 day period has expired you need to notify us of your intention to cancel,

Always within the 14 day period. To do so, simply email us or write in or phone.

Write to Gary 31 Farm Close, Coventry, CV6 2GD.

You must return the goods to us in their original condition within 14 days of the date on which you informed us that you wished to cancel
(or, if you have not told us that you wish to cancel, within 14 days of receipt of the goods).

We will then refund your purchase within 14 days of receiving the returned goods or proof that the order has been returned, whichever is earlier.
Any items returned to us must be in their original condition – if they’re not,
We may be unable to accept them. We may make a deduction from the refund for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.


To make an online return, you need to select a reason from the list below:

You sent me the wrong item/size/colour

What you sent me was faulty

Just doesn’t fit right

I'm disappointed with the quality

It's a bit too big

It's a bit too small

I've changed my mind

Exchange

Other


Exchanges

1. If you'd like to exchange an item, you need to select a reason from the list form the returns.

2. Then give us a ring on 07923089534 Make sure you've got your order number, and the name of the item you wish to exchange for to hand.

3. After that, within 14 days of receipt of the goods by you, send the goods you wish to exchange along with the delivery note to:


Gary Ward Manager
31 Farm Close, 
Keresley,
Coventry,
CV6 2GD